Rtaonlines respects your privacy. This policy explains what information we collect, why we collect it, and how we protect it. By using rtaonlines.sbs, you agree to the practices described here.
Information We Collect
We collect the following types of information when you place an order, browse our site, or contact us:
- Personal identifiers: name, email address, phone number, shipping address
- Payment information: credit card or PayPal details (processed securely by our payment providers; we do not store full card numbers)
- Technical data: IP address, browser type, device information, operating system
- Usage data: pages viewed, browsing history on our site, time spent, referral source
- Transaction data: order details, purchase history, return records
- Cookie data: small files placed on your device to remember your cart, preferences, and analyze site traffic
How We Use Your Information
We use your data for specific, limited purposes:
- Order processing & shipping: to confirm your order, process payment, pack and ship your items, and send tracking updates.
- Customer service & after-sales support: to answer your questions, handle returns or refunds, and resolve any issues.
- Website optimization & analytics: to understand how visitors use our site, improve navigation, and detect technical problems.
We do not sell your personal information. We share data only with trusted partners who help us run our business—such as payment processors (Visa, MasterCard, PayPal), shipping carriers (USPS, UPS, FedEx), and analytics providers. These partners are required to protect your data and use it only for the services they provide.
Cookies & Tracking
We use cookies to keep items in your cart, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, but some features of the site may not work properly.
Data Security & Retention
All payment transactions are processed through a secure SSL encrypted connection. We retain your personal information only as long as needed to fulfill orders, comply with legal obligations, and resolve disputes.
Your Rights
You may request access to, correction of, or deletion of your personal data by emailing info@rtaonlines.sbs. We will respond within a reasonable timeframe. You can also opt out of marketing emails at any time using the unsubscribe link.
Children’s Privacy
Our site is not intended for children under 13. We do not knowingly collect data from children.
Policy Updates
We may update this policy occasionally. Changes will be posted on this page with a new effective date. This policy is effective as of October 9, 2026.